Email

Outlook Automations

Microsoft 365 mail automation with Graph API — rules, shared mailboxes, and compliance.

6 Automations

6 automations for Outlook

Pick any workflow and we'll build it for you.

Outlook #1

Shared Inbox Round Robin

Assign conversations evenly across agents.

How it works

1

New item arrives in shared mailbox

2

Load round-robin pointer from Redis or sheet

3

Assign category colour per agent

4

Notify assignee via Teams chat optional

5

Increment pointer atomically

6

Weekly fairness report email to supervisor

Outlook #2

Legal Hold Tag Sync

Propagate litigation hold labels.

How it works

1

eDiscovery case opened webhook

2

Apply retention label to custodian mailboxes list

3

Block deletion policy enforcement Graph API

4

Notify custodians instruction email template

5

Daily verification job label still applied sample

6

Export audit trail CSV to legal share secured folder

Outlook #3

Approval Mail Loop

Collect approve or reject from managers.

How it works

1

Approval request lands in Approvals folder

2

Parse approve or reject from reply subject tokens

3

Update ERP or spreadsheet approval status

4

Notify requestor with outcome email

5

Archive thread with Completed label

6

Escalate if no reply before SLA deadline

Outlook #4

News Digest Compile

Compile internal newsletters from flagged mail.

How it works

1

Daily harvest messages with NewsletterCandidate label

2

Generate bullet summary with AI grouped sections

3

Build HTML digest body from summaries

4

Send internal distribution list email

5

Archive digest copy to SharePoint optional path

6

Track open rate analytics summary weekly

Outlook #5

External Forward Block Alert

Warn when sensitive threads are forwarded outside.

How it works

1

Detect forward to external domain via DLP or Graph audit

2

If policy violation enqueue compliance review task

3

Notify security Slack with redacted snippet

4

Send manager justification form link to sender

5

Append immutable audit row to compliance log

6

Monthly repeat-offender summary email to HR optional

Outlook #6

Expense Receipt Ingest

Route travel receipts to finance queue.

How it works

1

Filter mail by Expense or Receipt rule

2

Save attachments to finance intake folder

3

OCR extract amount merchant and date

4

Map fields into expense tracker sheet row

5

Route for approval if above policy threshold

6

Label thread Processed and archive

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